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Latest Slot Winners

Over 80 exclusive games

Wild Lion

Let us take you on a journey to meet the masters of the savannah and win prizes fit for a king, with Wild Lion! You could win up to 25 free spins at a time. Trigger our unique diamond feature that turns everything wild. If that wasn't enough, get your teeth stuck into up to 50 winning lines so you can get the lion's share of the jackpots on offer.

What Our Players Say

Superior service with extremely prompt responses to any questions. Keep up the fantastic service!
Numbersguy
I have been a member for many years now, to be picked to be a VIP makes me feel special.
Zuke
Excited to have another big win, my second since joining the site.
Millaamoo
The staff follows up to make sure that I am taken care of. I enjoy playing on this site.
Superdave12
Thank you for all the monetary rewards and all the gifts you have given over the years!
Tippytoetoes

Loyalty Club

How does the Loyalty Club work?

At Jet Bingo we reward our players with a variety of exclusive perks. The more you play, the faster you move up the ranks to enjoy our one of a kind customer service. Gold Level and up is by invitation only, once you reach Platinum level the perks just get better with access to your own personal VIP Host, exclusive offers and gifts!

At our VIP Club you are assured to be spoilt with a variety of gifts. Gifts include: cash bonuses, tickets to top shows, holiday vouchers, gourmet hampers, your favourite perfume and so much more.

If you have any feedback or questions please email [email protected]

Want to fast track your progression to Gold and VIP?

Gold: Deposit $200 or more in a day

Platinum: Deposit $1000 or more in a day

And your account will be upgraded within one business day!

Terms and Conditions:

  • Statuses from Gold up are held for 30 days only

FAQ

Most Common FAQ

What are Bonus Bucks (BBs)?

Bonus bucks or BBs are our in-site currency. They can be claimed as part of a promotion or can be earned by making a deposit, climbing loyalty levels, taking part in our free to enter tournaments and participating in chat games.


You can convert your BBs to cash by buying bingo cards with BBs. All bingo winnings are paid in cash.

Can I convert my Bonus Bucks (BBs) into cash?

Yes, you can. BBs can be converted into cash by playing bingo.


Bingo cards can be bought with BBs and all winnings are paid in cash.

What is a BB Freebie?

A BB Freebie is BBs that are given free with no deposit required.

Can I withdraw BBs?

Only cash can be withdrawn from the site, you won't be able to withdraw your BBs, however you can turn those BBs into cash when playing bingo.

What is a Cash Freebie?

A Cash Freebie is cash credited to your account that is given free with no deposit required.

What is a Cash Match?

A cash match is an offer that matches whatever amount you deposit in cash.

For instance, if the offer states 100% Cash Match up to $30, we will match whatever you deposit in cash, up to a maximum of $30.

What is a BB Match or Deposit Bonus?

A BB Match or Deposit Bonus is an offer that matches whatever amount you deposit in BBs.


For instance, if the offer states 100% BB Match up to $30, we will match whatever you deposit in BBs, up to a maximum of $30.

What are wagering requirements?

Wagering Requirements are wagering terms that must be met if you have received any free money before being able to make a withdrawal on the site.


You must wager your free money a certain amount of times on our games before a withdrawal can be made. Read more about wagering requirements in our Terms and Conditions.


You are able to avoid wagering requirements by not accepting any free money.

Where can I get updates about my withdrawal?

You can check for updates on your withdrawal by going to the 'Cashier' under the menu and selecting 'Withdrawal History' to view the status of your withdrawal.

Why am I not able to withdraw?

This may be because you have not met 'wagering requirements'. If you have received any free money on the site, you must meet wagering requirements before a withdrawal can be made.


To check whether you have met wagering requirements, simply click 'Cashier' under the menu, select 'Withdrawal' which will reveal the amount you are required to wager before completing a withdrawal.

How do I get a freebie?

Active customers will receive regular freebies, deposit match bonuses and promotions which are claimable from the 'Promo Carousel' or the 'Promos & BBs' section of the menu by selecting 'My Promos'.


Also, make sure you check your email, texts and post for exclusive updates. Free money can also be earned by making a deposit, climbing loyalty levels and participating in chats games and any of tournaments which are free to enter.

I am having trouble depositing, what do I do?

We are sorry that you are having trouble making a deposit.


Not to worry, our friendly 24/7 Live Help team will assist you in finding the best way to make a deposit on the site. You can contact them via the chat bubble in the lower right hand corner of the page.

What is my Level?

When you play a slot or tambola game you earn points. These points determine your loyalty level.


The more you play, the more points you earn and the quicker you level up. Each level up earns you rewards.


To check your loyalty level and progress, click on the star in the side menu.

What is my Status?

Your status at the site is determined by the number of deposits you make and how active you are at the site.


When you make your first deposit you automatically move to Bronze status. Your second deposit automatically moves you to Silver status. The more you play, the more you deposit and wager, the faster you move up the ranks to reaching Pre-VIP or VIP status.


You can see all the perks and offers that become available as you move statuses in the side menu under VIP and Loyalty.

What does cashback mean?

Cashback is a promotion where you get credited a percentage of your deposits back to your account in cash. It's calculated on qualifying deposits made over a specific period of time.


For instance, if the offer states 10% up to $100 cashback, any deposits you make during the specified period of the promotion will garner a 10% cash credit which will be credited automatically to your account at the end of the promotion.


Depositing $50 cash during the specified period will garner a $5 cash credit. Wagering Requirements will apply.

Account

How do I open an account?

To open an account simply click 'Register' and complete the easy registration form.

I can't access my account.

No need to worry if you have forgotten your login details. Simply go to the login page and click on the 'Forgot login?' link. Then, enter your login name or email and we will send your login details to you.


Please allow a few minutes for us to send the email, and remember to check your junk email and add us to your safe senders' list.


For further assistance, please contact Live Help 24/7.

How do I update my details?

You can update your details from the 'Accounts' section of the menu by selecting 'My Details' and choosing the details you wish to update.

It says my account is blocked, what now?

We're sorry that you are unable to access your account at this time.


Please contact [email protected] for more details.

Why is my region restricted?

Due to regulations in your region, we are unable to permit you access to play at this time.

How old do I have to be to play?

You have to be 18 or over to open an account and play on our website.

Safety & Security

How do I verify my account?

All you have to do is send us a copy of a valid ID, driver's license or passport and and your proof of address if it’s not on your ID (bank statement, utility, electricity, water or phone bill).

Is this site genuine?

Our site is licensed and regulated by the Alderney Gambling Control Commission, License Number: 145 C1 and C2, to offer gambling facilities.

Are my card details safe?

Your card details are stored using a 128-Bit encryption behind multiple firewalls, where unauthorized access is prohibited. Simply put, your credit card information is safe and always remains confidential.

Deposits

How do I make a deposit?

To make a deposit, simply go to the menu, select 'Deposit' and choose the method you want to deposit with.


Follow the steps and insert the required details.


Click 'continue', then choose the amount you want to deposit.


Select the desired bonus or 'No Bonus' before clicking 'continue' again to complete the final stage of the transaction.

Which deposit methods do you have?

You can deposit using a variety of payment methods depending on the country you are in, including credit or debit card, bank transfer, cryptocurrencies, as well as e-wallets such as iDebit, Instadebit, Ecopayz, Interac, Skrill, Neteller and MuchBetter.


For Canadian players, we recommend using Interac.

I am having trouble depositing, what do I do?

We are sorry that you are having trouble making a deposit.


Not to worry, our friendly 24/7 Live Help team will assist you in finding the best way to make a deposit on the site. You can contact them via the chat bubble in the lower right hand corner of the page.

Why is my deposit not showing?

Most card and e-wallet deposit methods are immediate, however, some methods may take longer to display in your account.

It says I have insufficient funds to deposit?

Please note that all transactions are processed in US Dollars. You must be mindful of the exchange rate when selecting the amount you wish to deposit.

How do I update my card details?

Go to the deposit page and click on 'Edit' then click 'Remove' to remove the card.


You can then attempt to deposit with your new card.


For any details you are unable to update or would like to verify, please email [email protected] and they will remove the details for you.

Interac Deposits

I received a deposit confirmation from Interac for my Interac e-Transfer deposit, why has the funds not been credited to my Bingo account?

Once you have deposited your funds with Interac, they then have 24 hours to send the funds to your bingo account, based on the information provided to them.


Usually this is done within 15 minutes, however it can occasionally take longer, which may be due to a delay in your bank's processing, or the information was not entered correctly through your online banking.


If this is not completed within 24 hours, the deposit attempt will automatically expire, and Interac will return the funds to you.


If you do not have autodeposit activated, then the return will be sent by email to the email address registered to your online banking (not your bingo account), along with a separate email containing the Security Code. Allow 2-3 business days to receive this.

My e-Transfer deposit was unsuccessful, why has the funds been taken from my bank account?

In this case, the funds remain with Interac, and Interac will return the funds to you.


If you do not have auto-deposit activated, then the return will be sent by email to the email address registered to your online banking (not your bingo account), along with a separate email containing the Security Code. Allow 2-3 business days to receive this.

My Interac Online deposit was unsuccessful, why have the funds been taken from my bank account?

In this case, the funds remain with your bank, and will be returned to your bank account within 5 working days.


For further information regarding this, please contact your bank directly.

It's been 2-3 business days, but my funds for the failed Interac e-Transfer deposit has not yet been returned to me.

Firstly, double check the email address registered to your online banking (including your spam folder). Try searching the terms ‘Gigadat’ or ‘Interac’ in the email search bar.


If you still cannot locate this, then please contact [email protected] with the 8 digit reference number for the transaction, which begins with 'CA'.


You can find this either:

  • On the deposit confirmation email you would have received from Interac at the time of your deposit attempt. This would have been sent to the email address registered to your online banking.

  • On your bank statement (however this is not always listed).

  • By contacting your online banking directly and requesting this.

I didn’t enter the Message ID for an e-Transfer deposit when completing the deposit through my online banking. What now?

Your deposit should still be successfully credited to your bingo account, however there could be a delay of several hours.

Why can I not use the same information for additional e-Transfer deposits on my bingo account?

For each Interac e-Transfer, you must first initiate a transaction on your bingo account, which will provide you with a unique Message ID and amount that can only be used for one e-Transfer.


If the same information is used for any subsequent e-transfers, then those deposits will fail, and then funds will be returned to you by Interac.


If you do not have auto-deposit activated, then the return will be sent by email to the email address registered to your online banking (not to your bingo account), along with a separate email containing the Security Code. Allow 2-3 business days to receive this.

I have received the email from Interac for the return of funds, why I have not received the email containing the Security Code?

The email containing the Security Code is usually sent prior to the email for the return of funds.


Check the email address registered to your online banking (including your spam folder). Try searching the terms ‘Gigadat’ or ‘Interac’ in the email search bar.


If you still cannot locate this, contact Interac directly on [email protected]

Withdrawals

How do I request a withdrawal?

To make a withdrawal of $50 or greater, simply click 'Cashier' under the menu, select 'Withdrawal' and choose the amount you wish to withdraw.


All other withdrawals under $50 must be requested by email to [email protected]

How will my withdrawal be paid out?

Where possible, all withdrawals are processed to the deposit method most used in the last 30 days.


Where not possible, an alternative payment method will be required, such as EcoPayz, InstaDebit, iDebit, Skrill.


If you want to confirm whether your depositing method is payable to, please email [email protected]

Will I have to send in documents when I request a withdrawal?

Yes, you might have to send in documents when you request a withdrawal. If that is the case we will contact you via email and explain exactly what you will be required to send in.

Can I request a withdrawal when I have a Bonus Buck balance?

Yes, you can. Please keep in mind that any bonus bucks you have will get forfeited when you request the withdrawal.


If you do not want to forfeit your bonus bucks, convert them into cash by playing and winning on Bingo.

Will I get my Bonus Bucks back if I reverse the withdrawal?

Yes. If you reverse your withdrawal any bonus bucks that got forfeited will get added back to your balance.


If you want to reverse your withdrawal; go to 'Cashier' under 'Menu' and click on 'Reverse Withdrawal'.


Withdrawals can be reversed for 24 hours after the request.

Can I withdraw BBs?

Only CASH may be withdrawn from the site.


BBs can be used to buy Bingo cards and all Bingo winnings are paid in cash, which can be withdrawn.

Where is my withdrawal?

The time your withdrawal takes to reach your account depends on the method used when processed:

  • E-Wallets take up to 24 hours

  • Interac takes 1-3 business days

  • Cards take 3-5 business days

  • e-Check takes 5-10 business days

Upon successful processing, you will receive an automated email confirmation.


You can track your withdrawal by going to the 'Cashier' under the menu and selecting 'Withdrawal History' to view the status of your withdrawal.


If you have further inquiries on your withdrawal, contact our accounts team by emailing [email protected]

Where can I get updates about my withdrawal?

You can check for updates on your withdrawal by going to the 'Cashier' under the menu and selecting 'Withdrawal History' to view the status of your withdrawal.

What are wagering requirements?

Wagering Requirements are wagering terms that must be met if you have received any free money before being able to make a withdrawal on the site.


You must wager your free money a certain amount of times on our games before a withdrawal can be made. Read more about wagering requirements in our Terms and Conditions.


You are able to avoid wagering requirements by not accepting any free money.

Why am I not able to withdraw?

This may be because you have not met 'wagering requirements'. If you have received any free money on the site, you must meet wagering requirements before a withdrawal can be made.


To check whether you have met wagering requirements, simply click 'Cashier' under the menu, select 'Withdrawal' which will reveal the amount you are required to wager before completing a withdrawal.

Where can I see how much I have left to wager?

You can see this by going to the 'Cashier' section of the menu, selecting 'Withdrawal Rules', then clicking 'Can I withdraw right now?'.

Promotions & Bonuses

Where is my bonus for signing up?

We have a fantastic welcome package for all our new customers. You get 100% up to $300 Cash Match on your first three deposits. That's up to $900 absolutely free. Your 1st 3 deposits on the site are credited automatically with this Cash Match.

How do I get a freebie?

Active customers will receive regular freebies, deposit match bonuses and promotions which are claimable from the 'Promo Carousel' or the 'Promos & BBs' section of the menu by selecting 'My Promos'.


Also, make sure you check your email, texts and post for exclusive updates. Free money can also be earned by making a deposit, climbing loyalty levels and participating in chats games and any of tournaments which are free to enter.

How do I claim a promotion?

Claiming a promotion is easy. Just check the 'Promo Carousel' on the top of the game page and swipe to the promotion you wish to claim.


You can also head over to the 'Promos & BBs' section of the menu and select 'My Promos'. Click the 'claim' button on the promotion you want to participate in.


You will see a red 1 notification on promotions if you are eligible to receive one.


If you've received a promotion code, simply click 'Claim a Bonus Code' to enter the code and then click on 'Claim'.

Where is the promotion I claimed?

You can check the last 4 promos claimed by heading over to the 'Promotions' section of the menu and selecting 'Promo History'.


If the promotion does not appear, please contact Live Help 24/7.

What are Bonus Bucks (BBs)?

Bonus bucks or BBs are our in-site currency. They can be claimed as part of a promotion or can be earned by making a deposit, climbing loyalty levels, taking part in our free to enter tournaments and participating in chat games.


You can convert your BBs to cash by buying bingo cards with BBs. All bingo winnings are paid in cash.

What can I do with BBs?

Bonus Bucks (BBs) can be used to buy Bingo cards and all Bingo winnings are then paid in cash.

Can I convert my Bonus Bucks (BBs) into cash?

Yes, you can. BBs can be converted into cash by playing bingo.


Bingo cards can be bought with BBs and all winnings are paid in cash.

What is a BB Freebie?

A BB Freebie is BBs that are given free with no deposit required.

What is a Cash Freebie?

A Cash Freebie is cash credited to your account that is given free with no deposit required.

What is a Cash Match?

A cash match is an offer that matches whatever amount you deposit in cash.

For instance, if the offer states 100% Cash Match up to $30, we will match whatever you deposit in cash, up to a maximum of $30.

What is a BB Match or Deposit Bonus?

A BB Match or Deposit Bonus is an offer that matches whatever amount you deposit in BBs.


For instance, if the offer states 100% BB Match up to $30, we will match whatever you deposit in BBs, up to a maximum of $30.

What does cashback mean?

Cashback is a promotion where you get credited a percentage of your deposits back to your account in cash. It's calculated on qualifying deposits made over a specific period of time.


For instance, if the offer states 10% up to $100 cashback, any deposits you make during the specified period of the promotion will garner a 10% cash credit which will be credited automatically to your account at the end of the promotion.


Depositing $50 cash during the specified period will garner a $5 cash credit. Wagering Requirements will apply.

What is my Level?

When you play a slot or tambola game you earn points. These points determine your loyalty level.


The more you play, the more points you earn and the quicker you level up. Each level up earns you rewards.


To check your loyalty level and progress, click on the star in the side menu.

What is my Status?

Your status at the site is determined by the number of deposits you make and how active you are at the site.


When you make your first deposit you automatically move to Bronze status. Your second deposit automatically moves you to Silver status. The more you play, the more you deposit and wager, the faster you move up the ranks to reaching Pre-VIP or VIP status.


You can see all the perks and offers that become available as you move statuses in the side menu under VIP and Loyalty.

Can I fast track to Pre-VIP and VIP?

Yes, you can. Deposit $200 or more in a day to become a Pre-VIP or deposit $1000 or more in a day to become a VIP.

Responsible Gaming

How can I set daily/weekly/monthly spending and time limits on the site?

Setting a deposit limit and session timeout can help you manage your gambling.


To set a deposit limit, just go to the 'Cashier' section of the menu, then select 'Deposit Limits'. You can set your limit daily, weekly or monthly.


A session timeout will automatically log you out after a set period of time.


To set a session timeout, just go to the 'Account' section of the menu, then select 'Session Timeout'. Session time can be set between 15 minutes to 4 hours.

Can I change my deposit limit?

Yes, you can. Just go to the 'Cashier' section of the menu, then select 'Deposit Limits' to set the daily, weekly or monthly limit you want.


Please note that a decrease will be immediate while an increase will take effect in 24 hours.

How do I take a break from your site?

If you would wish to take a break from our site please contact our support on live chat 24/7 or email us on [email protected]

How do I self-exclude?

If you would wish to self-exclude please contact our support on live chat or email us on [email protected]


You can self-exclude for a minimum of 30 days and you will not be able to open your account during that period of time.

Technical Support

I am experiencing an error with the site.

Most errors can be cleared by following these simple troubleshooting steps:

  • Close the site.

  • Clear cookies, cache and browsing history.

  • Change your browser to 'Google Chrome' if you are using another browser.

  • Log back into the game.

If the above steps do not fix the issue, please contact Live Help 24/7.

I lost connection during the slot game, what now?

Disconnection during a base game, where no wins occurred, will restore the game to its normal active state. If it was a winning base game, upon reconnection the game will be restored to the winning state, showing all winnings.


Disconnection during Free Spins will return the game to the state it was before disconnection, i.e. all winnings, and free spin winnings will be restored to the state prior to disconnection.


Malfunctions voids all pays and play.

I lost connection during the bingo game, what now?

Once a player has purchased cards for a game, no further game interactions is required from a player to complete that game. Thus, in the event of a player being disconnected, the game will be completed without a player's presence, and all winnings will be credited to the player's account.


If a player has purchased cards for the subsequent Bingo game and that game had not yet started at the time of the disconnection, the game will be completed and the player can see the result in the game logs after the next login.


Please note that if a player is disconnected while playing a currently active bingo game, then the player will only be able to log in again after that game has completed.


Malfunctions voids all pays and play.

Why is the site down?

We are always striving to bring you the best online entertainment value.


This requires us to perform system maintenance and upgrades from time to time.

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Call us toll free : 12pm - 12am EST

Canada: +1 (833) 2 906 494

New Zealand: +64 800 461 288

Europe: +448 081 683 637

Live Help is available 24/7

Email us at: [email protected]

Affiliate: [email protected]

Please allow 1 working day for a response to all queries.