$512,457.58

Latest Slot Winners

Over 50 exclusive games

Wild Lion

Let us take you on a journey to meet the masters of the savannah and win prizes fit for a king, with Wild Lion! You could win up to 25 free spins at a time. Trigger our unique diamond feature that turns everything wild. If that wasn't enough, get your teeth stuck into up to 50 winning lines so you can get the lion's share of the jackpots on offer.

What Our Players Say

Superior service with extremely prompt responses to any questions. Keep up the fantastic service!
Numbersguy
I have been a member for many years now, to be picked to be a VIP makes me feel special.
Zuke
Excited to have another big win, my second since joining the site.
Millaamoo
The staff follows up to make sure that I am taken care of. I enjoy playing on this site.
Superdave12
Thank you JetBingo for all the monetary rewards and all the gifts you have given over the years!
Tippytoetoes

Loyalty

At JetBingo we reward our players with a variety of exclusive perks. The more you play, the faster you move up the ranks to enjoy our one of a kind customer service. Pre-VIP and up is by invitation only, once you reach VIP the perks just get better with access to your own personal VIP host, exclusive offers and gifts!

Want to fast track to Pre-VIP and VIP?

Pre-VIP: deposit $200 or more in a day
VIP: deposit $1000 or more in a day
And your account will be upgraded within one business day!

FAQ

Most Common FAQ

How do I verify my account?

All you have to do is to send in a copy of a valid ID, such as a driver’s license or passport.


You can scan or use your phone or digital camera to take a picture of your document and email it to [email protected]

I have forgotten my login details, what do I do?

No need to worry, all you have to do is click here, fill in your email address and we will send your login to you.


Please allow a few minutes for us to send the email, and remember to check your junk email and add us to your safe senders' list.

Are my card details safe?

Your card details are stored using 128-Bit encryption behind multiple firewalls, where unauthorized access is prohibited. Your credit card information always remains confidential.


We process thousands of transactions daily, with zero problems to date. In fact, using your credit card at our site is much safer than using it at your local department store.

Which deposit methods do you have?

You can deposit using a variety of payment methods including your credit or debit card, as well as e-wallets such as iDebit, Instadebit, Ecopayz, Interac, Skrill, Neteller and MuchBetter.

How do I request a withdrawal?

To make a withdrawal, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ and choose the amount you wish to withdraw.


All withdrawals of $50 or greater may be withdrawn by clicking on the 'Cashier' button in the Banking section of the site, and following the instructions given.


All other withdrawals under $50 must be requested by email to [email protected]

Why am I not able to withdraw?

This may be because you have not met ‘wagering requirements’. You ONLY have wagering requirements If you accept bonuses and/or free money. If you accept a bonus/free money, you must meet wagering requirements before you can withdraw. This is easily achieved by continuing to wager on bingo and slots.


Your wagering requirements are dependent on your deposits and bonuses and can be calculated as follows:


(deposits + bonuses) x  3 on bingo

(deposits + bonuses) x 20 on slots


To check whether you have met wagering requirements, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ which will reveal the amount you are required to wager before completing a withdrawal.

What are BB's?

BBs, or Bonus Bucks, are a bonus currency which can be turned into cash via Bingo.


Bonus Bucks (BBs) can be used to buy Bingo cards and all Bingo winnings are paid in cash.


Slots are periodically available for BB play and pay out in BBs.  They will be within a special category and will have a BB symbol on them.

Where can I claim a promotion?

Claiming a promotion is easy, just head over to Promotions – My Promotions and click on the “claim” button on the promotion you want to participate in.


You will also see a red 1 notification on promotions if you are eligible to receive one.

Can I withdraw BBs?

Only CASH may be withdrawn from the site.


BBs can be used to buy Bingo cards and all Bingo winnings are paid in cash, which can be withdrawn

I would like a bonus

Active customers will receive regular bonuses and promotions which are claimable from the ‘Promotions’ section of the menu by selecting ‘My Promotions’.


Make sure you check your emails, texts, and post for exclusive updates. Bonuses can also be earned by making a purchase, climbing loyalty levels and participating in chat games.

Account

I have forgotten my login details, what do I do?

No need to worry, all you have to do is click here, fill in your email address and we will send your login to you.


Please allow a few minutes for us to send the email, and remember to check your junk email and add us to your safe senders' list.

How do I update my details?

You can update your details from the ‘Account’ section of the menu by selecting ‘My Details’ and choosing the details you wish to update.

I have closed my account; how do I open it again?

It’s super easy to open your account again, just contact our helpful support team and they will help you out.


You can either contact them on live chat, by phone or by email at [email protected]

How do I verify my account?

All you have to do is to send in a copy of a valid ID, such as a driver’s license or passport.


You can scan or use your phone or digital camera to take a picture of your document and email it to [email protected]

How old do I have to be to play?

You have to be over 18 years old to be able to open an account and play.

How do I close my account?

We are sorry to hear that you would like to close your account with us, please contact our support team on live chat, phone or on email [email protected] and they will help you with this.

How do I contact support?

We are available 24/7 on both live chat and email [email protected]

I forgot which game I was playing?

View your 10 most recent games played from the ‘Account’ section of the menu by selecting ‘Game History’ and searching under the appropriate month.

Was I online yesterday?

Check your ‘Session History’ from the ‘Account’ section of the menu and searching under the appropriate date.

Deposit

Which deposit methods do you have?

You can deposit using a variety of payment methods including your credit or debit card, as well as e-wallets such as iDebit, Instadebit, Ecopayz, Interac, Skrill, Neteller and MuchBetter.

How do I change my deposit method?

If you would like to change your deposit method, you can just choose one of the methods under “New Purchase Methods” on the deposit page.


You can then either change the method completely or add-in, for example, a new credit card.

How long does it take for my deposit to show on my account?

Most card and e-wallet deposit methods are immediate, however, some methods such as Interac e-transfer may take longer to display in your account.


If you have any questions on why your deposit is taking time to reflect in your account, please contact live help.

How do I remove a deposit method?

Go to the deposit page and swipe left on the method you would like to delete, then click on the cross. For any payment method you are unable to delete, please email [email protected] and they will remove the payment method for you.

I don’t have a credit card?

No problem. We offer several card-less depositing options and e-wallets. Simply click ‘Cashier’ under the menu, select ‘Deposit’ and choose from the trusted online account options like Interac, Ecopayz, MuchBetter, iDebit or Instadebit.

It says I have insufficient funds to deposit?

Please note that all transactions are processed in US Dollars. You must be mindful of the exchange rate when selecting the amount you wish to deposit.

Withdrawal

How do I request a withdrawal?

To make a withdrawal, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ and choose the amount you wish to withdraw.


All withdrawals of $50 or greater may be withdrawn by clicking on the 'Cashier' button in the Banking section of the site, and following the instructions given.


All other withdrawals under $50 must be requested by email to [email protected]

How long will it take before I get my withdrawal?

Please allow between 24-48 hours for EWallets and 5-7 working days for other withdrawal methods for your withdrawal to be credited to your account

How will my withdrawal be paid out?

Your withdrawal will be paid out to your most used deposit method except if this method is MasterCard, then it will be paid to the next eligible withdrawal method.


If you have deposited with MasterCard only please contact us immediately and we will advise you on alternative methods.

It says I haven’t met the wagering requirements and can’t make a withdrawal, what does that mean?

You ONLY have wagering requirements If you accept bonuses and/or free money.

If you accept a bonus/free money, you must meet wagering requirements before you can withdraw. This is easily achieved by continuing to wager on bingo and slots.


Your wagering requirements are dependent on your deposits and bonuses and can be calculated as follows:


(deposits + bonuses) x  3 on bingo

(deposits + bonuses) x 20 on slots


e.g. If you deposit $20 and receive a bonus of $20, which would give you a total of $40. You would be required to wager $120 on bingo or $400 on slots.


To check whether you have met wagering requirements, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ which will reveal the amount you are required to wager before completing a withdrawal.

Will I have to send in documents when I request a withdrawal?

Yes, you might have send in documents when you request a withdrawal. If that is the case we will contact you via email and explain exactly what you will be required to send in. You will then usually be required to send in the following:

  • A copy of the front and back of the credit card/s registered at the site (please block the middle 6 digits of the card number)

  • Proof of address (e.g. utility bill or card/bank statement) reflecting your name and address, and dated not older than 3 months

  • A copy of your ID, such as driving licence or passport

I’ve made a withdrawal, what now?

To track your withdrawal, simply click ‘Cashier’ under the menu, select ‘Withdrawal History’ and choose the date of your last withdrawal.

How long do I wait for my winnings?

We will go out of our way to ensure that your winnings are paid to you as quickly as possible. Withdrawals will remain pending for up to 48 hours before they are processed.


If you choose to, you can reverse this and play with these funds without making an additional deposit whilst the withdrawal is pending. Our accounts team will keep you updated on your withdrawal via email.

Why am I not able to withdraw?

This may be because you have not met ‘wagering requirements’. You ONLY have wagering requirements If you accept bonuses and/or free money. If you accept a bonus/free money, you must meet wagering requirements before you can withdraw. This is easily achieved by continuing to wager on bingo and slots.


Your wagering requirements are dependent on your deposits and bonuses and can be calculated as follows:


(deposits + bonuses) x  3 on bingo

(deposits + bonuses) x 20 on slots


To check whether you have met wagering requirements, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ which will reveal the amount you are required to wager before completing a withdrawal.

Bonus

What is the welcome package?

We have a smashing welcome package for all our new customers. You get 100% up to $300 Cash Match on your first three deposits. That's up to $900 absolutely free.


Just create an account, deposit and the bonus immediately lands in your account.

Where can I claim a promotion?

Claiming a promotion is easy, just head over to Promotions – My Promotions and click on the “claim” button on the promotion you want to participate in.


You will also see a red 1 notification on promotions if you are eligible to receive one.

I have received a promotion code, where do I claim it?

All you have to do is go to Promotions – My Promotions and click “Claim a Bonus Code” where you enter the code and then click on “Claim”.

Where can I see if I have any promotions available?

Just click on the Promotions tab and then on My Promotions, and all available offers will show.

What are BB's?

BBs, or Bonus Bucks, are a bonus currency which can be turned into cash via Bingo.


Bonus Bucks (BBs) can be used to buy Bingo cards and all Bingo winnings are paid in cash.


Slots are periodically available for BB play and pay out in BBs.  They will be within a special category and will have a BB symbol on them.

How do I convert my bonus bucks into cash?

BBs can be converted into cash via Bingo.  Buy bingo cards with BBs and all winning are paid in cash.


Special promotions and tournaments will also allow you to convert your BB's to cash using a converter.

Can I request a withdrawal when I have a bonus bucks balance?

Yes, you can. Please keep in mind that any bonus bucks you have will get forfeited when you request the withdrawal.

Will I get my bonus bucks back if I reverse the withdrawal?

Yes. If you reverse your withdrawal any bonus bucks that got forfeited, will get added back to your balance.

What is a cash bonus?

A cash bonus is cash.  It has wagering requirements before you can withdraw it.

Can I request a withdrawal when I have a cash bonus on my account?

All bonuses must meet the wagering requirements before they can be withdrawn.

What are wagering requirements?

Wagering requirements mean that you have to wager your bonus a certain amount of times before it can be withdrawn. This is to prevent abuse of the generous bonuses we offer.


You wager your bonus by playing on any of our games. You can see more details about wagering requirements by going to Information – Terms & Conditions

Where can I see how much I have left to wager?

You can see this by going to Cashier – Withdrawal Rules then clicking “Show wagering requirements”

Can I withdraw BBs?

Only CASH may be withdrawn from the site.


BBs can be used to buy Bingo cards and all Bingo winnings are paid in cash, which can be withdrawn

I would like a bonus

Active customers will receive regular bonuses and promotions which are claimable from the ‘Promotions’ section of the menu by selecting ‘My Promotions’.


Make sure you check your emails, texts, and post for exclusive updates. Bonuses can also be earned by making a purchase, climbing loyalty levels and participating in chat games.

Slots

Can I cancel my bet when I play slots?

No, you can’t. Once you have placed your bet we can’t refund it. Refunds will only be considered in the event of game malfunctions.

What is a scatter symbol?

Scatter symbols pop up randomly on the screen and adds onto the excitement of playing slots. You normally win bonus rounds or free spins rounds from scatter symbols.

What is a wild symbol?

A wild symbol is like a joker and can pop up when you least expect it.


A wild symbol can be anything you want it to be and replaces all symbols except for scatters, giving you even a bigger chance to get a winning combination.

What are free spins?

When you win free spins in a game it means that you get a few free rounds where you don’t have to put down any stake.


You do win real money and get to keep all your winnings.

I received 3 scatters but it didn’t trigger any free spins?

To be able to trigger free spins you need to get 3 scatter symbols consecutively, starting from left to right, unless it states scatters everywhere in the game rules.

Bingo

Can I use my BB's on Bingo?

Yes you can use your BB's on bingo and win cash, unless it states when purchasing cards that bingo tickets can only be bought with real cash i.e. Mega Bingo tickets.

How do I play Bingo?

Once you are inside the bingo room, you can use the slider to select the number of cards you want to purchase into the bingo game. The total cost of the bingo cards you have selected will be shown, and once you click buy, that's it, you're in the game!


Now you can sit back, relax, and watch the bingo game play. Your cards will automatically mark off, and the card with the least number of spots to mark off will be at the top. Keep your eyes peeled for that next bingo win!

What is the Bonanza?

The bonanza is a jackpot that keeps growing as people play bingo.


When you purchase tickets into a bingo game where the bonanza is playing, if you bingo in a certain number of balls you can win the Bonanza prize!

What are chat games?

Chat games are played in the bingo rooms in chat. While your bingo game is playing you can chat to our friendly Chat Hosts and other players in the bingo chat room.


The Chat Hosts will run games where you can win prizes. So get chatting and you could be the next chat game winner!

What is Mega Bingo?

Mega Bingo now plays in the main bingo room along with our other amazing bingo games!


Upcoming games are announced in the bingo chat by our CMs and also in our weekly info mailers.


Be sure to join us for a shot at a massive prize!.

Wagering Requirements

Why am I not able to withdraw?

This may be because you have not met ‘wagering requirements’. You ONLY have wagering requirements If you accept bonuses and/or free money. If you accept a bonus/free money, you must meet wagering requirements before you can withdraw. This is easily achieved by continuing to wager on bingo and slots.


Your wagering requirements are dependent on your deposits and bonuses and can be calculated as follows:


(deposits + bonuses) x  3 on bingo

(deposits + bonuses) x 20 on slots


To check whether you have met wagering requirements, simply click ‘Cashier’ under the menu, select ‘Withdrawal’ which will reveal the amount you are required to wager before completing a withdrawal.

How can I avoid wagering requirements?

If you do not take bonuses or free money you will not have any wagering requirements.

You can ‘opt-out’ of all bonuses by switching off ‘Loyalty Rewards’ and not accepting deposit or promotional bonuses.

Safety & Security

Is this site genuine?

JetBingo Casino is licensed and regulated by the Alderney Gambling Control Commission, Licence Number: 145 C1 and C2, to offer gambling facilities.


We have a number of real winning players that are featured and displayed on our site on a regular basis.

Are my card details safe?

Your card details are stored using 128-Bit encryption behind multiple firewalls, where unauthorized access is prohibited.


Your credit card information always remains confidential. We process thousands of transactions daily, with zero problems to date. In fact, using your credit card at High Flyer Casino is much safer than using it at your local department store.

Technical Support

I’m experiencing an error with this game

Most errors can be cleared by following these simple troubleshooting steps;

  1. Close game

  2. Clear cookies, cache and browsing history

  3. Change your browser to 'Google Chrome' if you are using another browser

  4. Log back into the game.


If the above steps do not help with your issue please contact live help.

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Europe: +448 081 683 637

Live Help is available 24/7

Email us at: [email protected]

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Please allow 1 working day for a response to all queries.